Our Fiscotti cookies are baked to order so please allow 3 to 4 business days for us to prepare shipment. Gift packages are shipped within 2-4 business days (with possible delays).
All orders must be cancelled within 24 hours of order. Food products cannot be returned for any reason once it has been shipped per Federal law. All food items must be destroyed once they're returned.
All orders are shipped via Canada Post. Rose's Fiscotti cannot ship to PO boxes addresses. We are not responsible for delayed or returned orders due to incorrect or undeliverable addresses.
Rose's Fiscotti crew takes great care in packaging the products, however Fiscottis are fragile. Unfortunately we can’t guarantee what happens to the packages once they leave our hands. Should you receive a package that is greatly damaged please contact me.
Once you receive you Fiscotti package, store them in a cool dry place away from direct sunlight. The Fiscotti cookies are best eaten within 4 weeks, but can be stored in a refrigerator or freezer for up to 3 months. They don't take long to thaw out, they can be removed from fridge/freezer and eaten right away. (Just dip them in your coffee/tea).